Effectiveness of an ERP Vendor's Customer Support E-System

In today’s business climate many organizations are implementing ERP systems to connect all their processes into one system thereby hoping to benefit off the resulting efficiencies. ERP Vendors are trying to best cater to the needs of their customers, and this extends into the post-implementation per...

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Bibliographic Details
Main Author: Zuberi, Sofia
Format: Others
Language:English
Published: Blekinge Tekniska Högskola, Sektionen för management 2010
Subjects:
ERP
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1156