Kundrelationer i bankbranschen : Hur banker med skilda verksamheter arbetar med kundrelationer idag
The purpose of this study is to examine and compare how banks with differentiating operations work with their customer relationships. The financial market has changed because of digital advances in society as a whole and because of newly arisen competitors. This has created a new competition were th...
Main Authors: | , |
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Format: | Others |
Language: | Swedish |
Published: |
Högskolan Dalarna, Företagsekonomi
2018
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Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:du-27967 |