Ett folkbibliotek och dess användare : användares uppfattningar av service relaterade till verksamhetsintentioner
The aim of this MA thesis is to examine how users regard and receive the services offered by a specific public library. We also examine what the conception of service means to the users and how they perceive this service being offered by the library. We look upon if and to what extent th...
| Main Authors: | , |
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| Format: | Others |
| Language: | Swedish |
| Published: |
Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan
2004
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16378 |