Improving usability of banking websites : by implementing user-centered design
Researchers in the area of web usability dwell on the importance of simplicity in a website design so that users can achieve a specific task with effectiveness, efficiency and satisfaction. If a banking website misses one of these characteristics of usability users may get lost in the middle of the...
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Format: | Others |
Language: | English |
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Högskolan i Borås, Institutionen Handels- och IT-högskolan
2013
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17476 |