Improving usability of banking websites : by implementing user-centered design

Researchers in the area of web usability dwell on the importance of simplicity in a website design so that users can achieve a specific task with effectiveness, efficiency and satisfaction. If a banking website misses one of these characteristics of usability users may get lost in the middle of the...

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Bibliographic Details
Main Author: Kebkab Kassaye, Adane
Format: Others
Language:English
Published: Högskolan i Borås, Institutionen Handels- och IT-högskolan 2013
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17476