Användaren och den elektroniska referenstjänsten
The purpose of this master’s thesis is to study an electronic reference service from a user perspective. By qualitative interviews with eight students the thesis examines their information behaviour, why and when they use the service, the user’s experiences of the service and the communication with...
Main Authors: | , |
---|---|
Format: | Others |
Language: | Swedish |
Published: |
Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan
2008
|
Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18881 |