Användaren och den elektroniska referenstjänsten

The purpose of this master’s thesis is to study an electronic reference service from a user perspective. By qualitative interviews with eight students the thesis examines their information behaviour, why and when they use the service, the user’s experiences of the service and the communication with...

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Bibliographic Details
Main Authors: Lidberg, Kristina, Lindén, Susanne
Format: Others
Language:Swedish
Published: Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan 2008
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18881