Customer-oriented product development : experiments involving users in service innovation
User involvement has, during recent years, become something of a mantra among product development managers. However, the existing literature has not much to say about how the individual user contributes to product innovation and whether her or his contribution is valuable. The thesis attempts to fi...
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| Format: | Doctoral Thesis |
| Language: | English |
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Handelshögskolan i Stockholm, Programmet Människa och Organisation (PMO)
2003
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hhs:diva-564 http://nbn-resolving.de/urn:isbn:91-7258-618-4 |