Effektivitetsförbättringar i interna serviceprocesser : En fallstudie inom massa- och pappersindustrin

Effective and reliable delivery of services provides long-term performance to an organization. Inorder to create effective and reliable deliveries, activities that do not create value for the customer,namely the wastes, need to be reduced or eliminated. Value Stream mapping is a Leanmanagement tool...

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Bibliographic Details
Main Authors: Björklund, Elina, Gimström, Nina
Format: Others
Language:Swedish
Published: Högskolan i Gävle, Industriell ekonomi 2017
Subjects:
VSM
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-24685