Effektivisering av varu-och lagerhantering för ökat kundfokus : En fallstudie inom detaljhandeln
Swedish retail industry is facing a challenging future in terms of creating positive customer experiences due to an increasingly digitized world. The market and shopping patterns have changed drastically, and customers expect a higher level of customer service while retail staff spend a lot of time...
Main Authors: | , |
---|---|
Format: | Others |
Language: | Swedish |
Published: |
Högskolan i Gävle, Industriell ekonomi
2020
|
Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-33099 |