The Impact of Artificial Intelligence (AI) on CRM and Role of Marketing Managers

Background- Emergence of artificial intelligence (AI) has transformed the dynamics of the business world. AI tools are changing the way marketers used to do business and these changes are so profound that it has become difficult for marketing managers to overlook the importance of investing in and a...

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Bibliographic Details
Main Authors: Iqbal, Tahir, Khan, Md Nazmul
Format: Others
Language:English
Published: Högskolan i Gävle, Avdelningen för ekonomi 2021
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-35225