CRM and the use of internet in Electric & Machinery industry-TECO

Everyone already knows what the customer relationship management is and it has been improved and managed by the internet, called electronic customer relationship management. The information technology, such as the internet, is making it easier for customers and industries. The purpose of this study...

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Bibliographic Details
Main Author: Li, Chiamin
Format: Others
Language:English
Published: Högskolan i Gävle, Institutionen för teknik och byggd miljö 2010
Subjects:
CRM
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-6356