Catching the Boomerang : The Product Return Process of Swedish E-Retailers

One of the newest emerging areas of research in supply chain management is ReverseLogistics. It involves all activities related to the flow of products from the customerback to the supplier. In the last decade scholars have developed theories and models,however empirical data is still in its infancy...

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Bibliographic Details
Main Authors: Posazhennikova, Victoria, Davey, Kathleen, Hirschfeld, Claudia
Format: Others
Language:English
Published: Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi 2010
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12341