Customer Maturity Analysis Tool : A case study in designing a Customer MaturityAnalysis Tool
The IT consultancy industry is characterized by knowledge intensive implementationprojects related to varying levels of standardized information system software. When faced with a large implementation project at a previously unknown customer various assessmentsis usually conducted to identify the le...
| Main Authors: | , |
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| Format: | Others |
| Language: | English |
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Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik
2010
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-14799 |