How could cosmetic companies use social media in times of crisis?

Purpose This thesis aims to provide guidelines for cosmetic companies on how to use social media in times of crisis. Background In today’s society, cosmetic companies can face crises that can vary according to their level of impact and their level of controllability. These crises can go viral and re...

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Bibliographic Details
Main Authors: Busatlija, Emina, Land, Mia-Berentje, Mathieu, Anne Nathalie
Format: Others
Language:English
Published: Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi 2014
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-23903