Omni-Channel Retailing : Blurring the lines between online and offline

Background Omni-channel retailing has developed as an extension of multi-channel retailing. The difference between the concepts is the level of integration, where an omni-channel requires seamless and complete channel integration compared to a multi-channel where the level of integration varies from...

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Bibliographic Details
Main Authors: Staflund, Linda, Kersmark, Malin
Format: Others
Language:English
Published: Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Företagsekonomi 2015
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-27392