Managing Medical Emergency Calls
This dissertation is a conversation analytic examination of recurrent practices of interaction in medicalemergency calls. The study expands the analytical focus in past research on emergency calls betweenemergency call operators and callers to pre-hospital emergency care interaction on the phone bet...
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| Format: | Doctoral Thesis |
| Language: | English |
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Lund university
2016
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-34568 http://nbn-resolving.de/urn:isbn:978-91-7623-690-1 http://nbn-resolving.de/urn:isbn:978-91-7623-691-8 |