How the COVID-19 pandemic affects physical store frontline employees

The physical store frontline employees are the link between the organization and the customers. During 2020 the COVID-19 pandemic has had different effect on different retail sectors, some have had their worst results while ICA Maxi stores have increased their sales. This dissertation aimed to explo...

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Bibliographic Details
Main Authors: Andersson, Anna, Johansson, Jesper
Format: Others
Language:English
Published: Högskolan Kristianstad, Fakulteten för ekonomi 2021
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-22310