Utveckling av en integrerad tjänst : En fallstudie inom kollektivtrafikbranschen
Studies of service development have mostly focused on isolated projects or processes. Little attention has been paid to the historical, political and business contexts, and, much emphasis has been put on the development of new services in relation to the re-bundling of existing services. The main pu...
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Format: | Doctoral Thesis |
Language: | Swedish |
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Karlstads universitet, Centrum för tjänsteforskning
2006
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-168 http://nbn-resolving.de/urn:isbn:91-7063-053-4 |