Creating a Help Desk using SharePoint Workflow
Abstract Xeratech AB is a medium-sized company in Karlstad, Sweden. Part of their business involves support of their products. This support has been managed manually; incoming errands has been received, by phone or by e-mail, and afterwards sent to a consultant for processing. This approach lacks...
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| Format: | Others |
| Language: | English |
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Karlstads universitet, Fakulteten för ekonomi, kommunikation och IT
2009
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-4147 |