Machine Learning to handle customer issues
Amadeus is providing solutions to travel businesses. Today, messages from customers are received by one team who dispatches them manually.This team is making a lot of mistakes. The purpose of this thesisis to study, design and prototype a tool to analyse automatically these messages and send them to...
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| Format: | Others |
| Language: | English |
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KTH, Skolan för datavetenskap och kommunikation (CSC)
2014
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-153911 |