Managing service innovation in SMEs – identified barriers and a two-node innovation process
The service sector is steadily increasing in the worldwide economy, but still, innovation research mainly focuses on tangible products and systems. The purpose with this thesis is to contribute to the blurry boundary between research on product development and service development, by identifying bar...
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| Format: | Others |
| Language: | English |
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KTH, Maskinkonstruktion (Inst.)
2015
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-170813 |