Uncovering Hidden Needs in Ground Engineering: Case Study of LKAB Wassara

This thesis stemmed from the need for better understanding of the ground engineering market by LKAB Wassara - an innovative company that developed a novel technology of hydraulic DTH-drilling; and from the insight that achieving customer satisfaction through fulfilment of hidden needs in the constru...

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Bibliographic Details
Main Author: Kordas, Igor
Format: Others
Language:English
Published: KTH, Maskinkonstruktion (Inst.) 2016
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-183287