Customers’ Perception on their Satisfaction about the Private Banks in a Developing Country : A perspective of Private Banks in Bangladesh

Customers’ Perception on their Satisfaction about the Private Banks in a Developing Country : A perspective of Private Banks in Bangladesh

Customers’ satisfaction is a decisive factor in the development process of business which has also an effective impact on contributing a country's GDP. Private banks have been emerged over the time in developing countries where customers’ satisfaction is the driven force of banking industry inv...

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Bibliographic Details
Main Authors: Akanda, Md Mahmudul Alam, Dzeko, Jasmin
Format: Others
Language:English
Published: Linköpings universitet, Företagsekonomi 2016
Subjects:
Customers’ perception
Customers’ satisfaction
Private banks
Developing country
American Customer Satisfaction Index (ACSI).
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-134462

Internet

http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-134462

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