Hur servicekvalitet kan utvärderas och förbättras i ett företags interna persontransporter : En fallstudie på Scania i Södertälje
There are approximately 12 000 full-time employees at Scania in Södertälje working in a widespread area in many buildings. The transportation mode for about 70 percent of the employees is currently driving personal cars by themselves to and fram work as well as between buildings. This leads to traff...
| Main Authors: | , |
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| Format: | Others |
| Language: | Swedish |
| Published: |
Linköpings universitet, Institutionen för ekonomisk och industriell utveckling
2017
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-138637 |