Telephone advice nursing : communication, patient satisfaction and tool development

Background: Telenursing has rapidly expanded in many countries. In Sweden, a national telephone advisory nursing service reaches the entire nation and receives approximately 4,5 million calls per year. The six phase nursing process – assessment, nursing diagnosis, setting goals, planning, implementa...

Full description

Bibliographic Details
Main Author: Johnson, Christina
Format: Others
Language:English
Published: Linköpings universitet, Avdelningen för omvårdnad 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-153620
http://nbn-resolving.de/urn:isbn:9789176852750