Motivating Drivers to Use Coaching Services : Using Service Design and Gamification to Increase User Motivation

How can coaching services encourage user engagement? The objective of this thesis has been to conduct research with a service design approach of what changes can be made to a service to further engage and motivate users. The already existing service provided by Scania called Driver Coaching is used...

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Bibliographic Details
Main Authors: Utterheim, Linnea, Sundberg, Emma
Format: Others
Language:English
Published: Linköpings universitet, Interaktiva och kognitiva system 2019
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-157961