User Preferences of Application Attributes During Product Browsing : An Investigation of Customer Experience in Fashion E-Commerce

In a fast-changing retail environment, including hard competition and demanding consumers, the customer experience of the purchasing service is crucial to gain a competitive advantage. Since consumers are to some extent moving from offline to online, and from desktop shopping to purchasing clothing...

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Bibliographic Details
Main Authors: Johansson, Anton, Sjöholm, Christoffer
Format: Others
Language:English
Published: Linköpings universitet, Logistik- och kvalitetsutveckling 2019
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-158673