Does Enhanced Usability Increase Trust? : A case study on a Swedish snus e-commerce application

The purpose of this study was to examine the importance of usability to enhance perceived consumer trust in a web application selling snus. This was done by answering the research question “Does usability affect Swedish snus consumers trust in snus e-commerce applications?”. The concept of trust is...

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Bibliographic Details
Main Authors: Brunander, Filip, Folkesson, Albin, Hörnlund, Henrik, Larsson, Simon, Mäkikaltio, Johan, Soulaka, Matthew, Teir, Amanda, Ågren, Carl
Format: Others
Language:English
Published: Linköpings universitet, Institutionen för datavetenskap 2020
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-166381