A software solution for measuring customer experience in-store of a grocery retailer

The technology of today enables several alternatives to obtaining food in physical stores, such as home deliveries of groceries or take away deliveries. Traditionally grocery retailers have focused primarily on products, but as time changes and customer values shift, grocery retailers must focus on...

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Bibliographic Details
Main Author: Norsbo, My
Format: Others
Language:English
Published: Linköpings universitet, Institutionen för datavetenskap 2021
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-177733