From information management to task management in electronic mail
Electronic mail (e-mail) is an under-utilised resource of information and knowledge. It could be an important part of the larger so-called organisational memory (OM)—if it were not so disorganised and fragmented. The OM contains the knowledge of the organisation’s employees, written records, and dat...
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| Format: | Doctoral Thesis |
| Language: | English |
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Linköpings universitet, IISLAB - Laboratoriet för intelligenta informationssystem
2002
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-4977 http://nbn-resolving.de/urn:isbn:91-7373-258-3 |