Warranty claims analysis for household appliances produced by ASKO Appliances AB

The input collected from warranty claims data links customer feedback with product quality. Results from warranty claim analysis can potentially improve product quality, customer relationships and positively affect business. However working on warranty claims data holds many challenges that requires...

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Bibliographic Details
Main Author: Turk, Ana
Format: Others
Language:English
Published: Linköpings universitet, Statistik 2013
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-96955