Warranty claims analysis for household appliances produced by ASKO Appliances AB
The input collected from warranty claims data links customer feedback with product quality. Results from warranty claim analysis can potentially improve product quality, customer relationships and positively affect business. However working on warranty claims data holds many challenges that requires...
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Format: | Others |
Language: | English |
Published: |
Linköpings universitet, Statistik
2013
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-96955 |