E-loyalty in fashion e-commerce : an investigation in how to create e-loyalty

The e-commerce is growing among customers and also the companies are more active online. One industry that focuses on customer experience is the online fashion industry. In Sweden, the half of the population has at some time shopped clothes and footwear online. However, for companies to compete agai...

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Bibliographic Details
Main Authors: Hansen, Ellinor, Jonsson, Erika
Format: Others
Language:English
Published: Linnéuniversitetet, Institutionen för marknadsföring (MF) 2013
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-26205