Seven Aspects of Internal Alignment Within Key Account Management : A Qualitative Study Analyzing Internal Alignment within the B2B Context

One of the main tasks of key account management (KAM) practice is the creation of customized value propositions for a business-to-business organization's most important customers, which often requires the support of multiple internal departments. Thus, making internal alignment central in KAM i...

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Bibliographic Details
Main Authors: Johansson, Elias, Ramstedt, Charlotte, Weltman, Julia
Format: Others
Language:English
Published: Linnéuniversitetet, Institutionen för marknadsföring (MF) 2019
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-85946