Communicating Banking Values Through Interactions- Investigating the communicative functions of interaction attributes within the banking sector

The present study explores the use of interactions for a communicative purpose, when it comes to communicate banking brand values through a website. By establishing important banking values, trust, sincerity and transparency this study investigates how interaction can be used to communicate those va...

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Bibliographic Details
Main Author: Radford, Johanne Amble
Format: Others
Language:English
Published: Malmö universitet, Fakulteten för kultur och samhälle (KS) 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-21660