Avvägning mellan arbetsmiljö och effektivitet med hjälp av multikriterieanalys : Hur komplettering av kundtjänst påverkar kundnöjdhet och effektivitet
A public organization has a section for customer service which is responsible of order entry from customers concerning errands within real estate and business equipment, cleaning, transport operations and handicap appliance. According to the co-ordinators in hospitals within the organisation the cus...
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| Format: | Others |
| Language: | Swedish |
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Mittuniversitetet, Avdelningen för informations- och kommunikationssystem
2016
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-28013 |