Sjuksköterskans syn på svårigheter i telefonrådgivning: En litteraturstudie. : Difficulties in telephone advice as perceived by registered nurses: A literature study.

Background. Telephone advice increases the accessibility to health care and the streamlined work at primary health care centres. The goal of telephone advice nursing is to give the caller a correct advice, adapted to the caller’s situation, in order to reach correct care level. However, registered n...

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Bibliographic Details
Main Authors: Ledin, Annica, Olsen, Lisbet
Format: Others
Language:Swedish
Published: Örebro universitet, Hälsoakademin 2009
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:oru:diva-9161