Vad är kvalitet i ledarskap? : Teorier, modeller och verkligheten

In this qualitative study the authors explores, by studying several quality-development models what quality in leadership is. The models are: Total Quality Management; SIQ’s model for customer-oriented organizational development; the EFQM excellence model; the ISO 9000:2000 standard; and Six Sigma....

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Bibliographic Details
Main Authors: Holst, Sara, Strandberg Björk, Mathias
Format: Others
Language:Swedish
Published: Södertörns högskola, Institutionen för ekonomi och företagande 2005
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-155