Flygplatsers arbete med att lyfta flygbolagens kundnöjdhet : En kvalitativ studie hur svenska flygplatser arbetar med att skapa och bibehålla nöjda flygbolagskunder
The airports are experiencing increasing competition this because of the implementation of deregulation in the 1990s of the Swedish aviation market, which has led to that the Swedish Airports today are no longer naturally monopolistic. This study highlights how Swedish airports are working with the...
| Main Authors: | , |
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| Format: | Others |
| Language: | Swedish |
| Published: |
Södertörns högskola, Företagsekonomi
2016
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| Subjects: | |
| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-32722 |