"Vi finns några rader bort" : En kvantitativ och netnografisk studie av Viasat Sport och C More Sports twitterkonversationer

The purpose of this essay was to examine conversations between two Swedish organizations and their customers to explore how online meetings and dialogs can affect organisations image and relationships between customers and organisations. Viasat and C More are both live sport broadcasters with online...

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Bibliographic Details
Main Author: Johansson, Lisa
Format: Others
Language:Swedish
Published: Umeå universitet, Institutionen för kultur- och medievetenskaper 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-144369