E-Commerce versus Store Loyalty: An Explorative Study of the Toy Industry

This study explores how brick-and-mortars toy retailer face the growing competition thatthe e-commerce is bringing to the market. It was found that the toy industry is reallysensitive to the increasing power online retailers are gaining, and that it is affecting theirstore loyalty. The foundation of...

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Bibliographic Details
Main Authors: Demangeot, May, Demangeot, Dimitri
Format: Others
Language:English
Published: Umeå universitet, Företagsekonomi 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-152808