The balanced scorecard at Skellefteå municipality

The concept of the balanced scorecard was introduced by Harvard professors Robert S. Kaplan and David P. Norton in 1992 when organizations realized that it was no longer sustainable to focus only on financial objectives in order to stay competitive. The balanced scorecard was traditionally developed...

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Bibliographic Details
Main Authors: Lindberg, Elin, N Schönfeldt, Sara
Format: Others
Language:English
Published: Umeå universitet, Handelshögskolan vid Umeå universitet 2009
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-22176