The balanced scorecard at Skellefteå municipality
The concept of the balanced scorecard was introduced by Harvard professors Robert S. Kaplan and David P. Norton in 1992 when organizations realized that it was no longer sustainable to focus only on financial objectives in order to stay competitive. The balanced scorecard was traditionally developed...
Main Authors: | , |
---|---|
Format: | Others |
Language: | English |
Published: |
Umeå universitet, Handelshögskolan vid Umeå universitet
2009
|
Subjects: | |
Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-22176 |