Att bibehålla bestående kundrelationer : Hur kan inre och yttre faktorer påverka dessa?

This thesis treats how accountancy companies works to maintain customer relations. This is getting more important in the accounting business because there are several inner and outer factors available that may affect customer relations in this business area. The main question with the thesis is: How...

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Bibliographic Details
Main Author: Larsson, Sandra
Format: Others
Language:Swedish
Published: Umeå universitet, Handelshögskolan vid Umeå universitet 2010
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-35157