Att bibehålla bestående kundrelationer : Hur kan inre och yttre faktorer påverka dessa?
This thesis treats how accountancy companies works to maintain customer relations. This is getting more important in the accounting business because there are several inner and outer factors available that may affect customer relations in this business area. The main question with the thesis is: How...
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Format: | Others |
Language: | Swedish |
Published: |
Umeå universitet, Handelshögskolan vid Umeå universitet
2010
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Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-35157 |