Customer Relationship within the Furniture Design Market : A qualitative study of how companies within the furniture design market relate to the challenges connected to customer loyalty

Background: The customer relationship is becoming more important for companies within the Swedish furniture design industry due to competition for market shares. The market is getting more crammed while the interest for furniture design amongst people is increasing, therefore furniture design compan...

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Bibliographic Details
Main Authors: Wahlström, Marie-Louise, Bergström, Jenny
Format: Others
Language:English
Published: Umeå universitet, Handelshögskolan vid Umeå universitet 2010
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-35332