Service Quality in the Pet Supply Industry : A case study of Dogman and their relationships with retailers

Relationships have become more essential today considering that the business environment consists of many actors competing over the same customers. Relationships imply great advantages, for both the companies and the customers, and involve knowledge exchange. This implies that the companies are able...

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Bibliographic Details
Main Authors: Bjurling, Lovisa, Jonsson, Erika
Format: Others
Language:English
Published: Uppsala universitet, Företagsekonomiska institutionen 2011
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-155715