Quality Management in the Service Industry : A comparative study between sharing economy companies and traditional companies

The biggest barrier for expansion and adoption in the field of sharing economy is risk and fear regarding safety. This new company form has resulted in higher competition in the service industry, resulting in increased focus on high quality. Since sharing economy is a new phenomenon a comparison wit...

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Bibliographic Details
Main Author: Eriksson Enqvist, Minja-Isabelle
Format: Others
Language:English
Published: Uppsala universitet, Företagsekonomiska institutionen 2015
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-255223