Lean Six Sigma in the service credit business : A case study on how the DMAIC method should be adapted on an already existing process at Hoist Finance
The project degree is written within the department of Industrial Engineering & Management at Uppsala University. The object with this study is to improve the current capabilities of the Internal Collection process at the service credit company Hoist Finance with the improvement methodology...
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| Format: | Others |
| Language: | English |
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Uppsala universitet, Industriell teknik
2016
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-282117 |