Service bullwhip effect inom kunskapsintensiv tjänsteverksamhet : En fallstudie på ett analys- och teknikkonsultföretag
In this study, I have developed the theoretical concept Service Bullwhip Effect (SBWE) by examining it within the professional services context through a single case study at a Swedish consultancy firm. The research questions that have been guiding the study are the following: F1. How does the servi...
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| Format: | Others |
| Language: | Swedish |
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Uppsala universitet, Institutionen för teknikvetenskaper
2017
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| Online Access: | http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-329949 |