How to Improve Customer Satisfaction Leading to Pay for Premium Service-Shanbay

With the increasing number of people studying online, self-aid learning platforms which help customers(users)study by themselves are more and more prevalent in China. Self-aid online learning is a relatively innovative field which has not been widely and thoroughly researched. This paper used Shanba...

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Bibliographic Details
Main Authors: Chen, Xianda, Chen, Xiaodi
Format: Others
Language:English
Published: Uppsala universitet, Företagsekonomiska institutionen 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-355134