Chatbot - Magic in a box? : A study of a chatbot in a Swedish bank

Artificial Intelligence (AI) is a topic, which is widely discussed around the globe. One branch of AI is Chatbot (CB) technology that uses Natural Language Processing to understand, reply and communicate with humans. Increasingly, CB has gained more popularity in many companies because of its contri...

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Bibliographic Details
Main Authors: Jonsson, Sofia, Bredmar, Jenny
Format: Others
Language:English
Published: Uppsala universitet, Institutionen för informatik och media 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-355381