Process Improvement with Lean : A Case Study in Improving the Support Process in an IT Startup

This thesis is improving a support process with lean in a fast-growing IT startup. It investigates how processes in the service area can benefit from process improvement with lean, and the challenges and similarities that already exists in a startup with a background of agile and lean development. T...

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Bibliographic Details
Main Author: Persson, Magnus
Format: Others
Language:English
Published: 2018
Subjects:
Online Access:http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-370099